United Water announced today that the company’s Annual Water Quality Report is available online. The report details the quality of drinking water provided to customers during 2012.
“We’re pleased to advise our customers that their water continues to meet or exceed all state and federal regulations for safe drinking water,” said Michael Pointing, vice president and general manager of the United Water New York Division. “The report is required by the U.S. Environmental Protection Agency (EPA) and the New York State Department of Health. The Annual Water Quality Report is an important tool in educating our customers about the excellent quality and value of their tap water.”
Earlier this year, the EPA announced that the report can be delivered electronically to customers via a direct web address, rather than by mail as previously required. “In today’s digital age, this new delivery method is not only more cost efficient and eco-friendly, but also supports our commitment to environmental stewardship,” added Pointing.
Customers were mailed a postcard with a web address that will take them directly to their specific water quality report. The direct links to reports are:
United Water New Rochelle
www.unitedwater.com/UWNR/waterquality
United Water New York
www.unitedwater.com/UWNY/waterquality
United Water Westchester
www.unitedwater.com/UWWC/waterquality
We read the report so you don’t have to….
Talk of the Sound reviewed the report and excerpted the following highlights:
We purchase all of our supply from the New York City Water System, which is a surface water system. 100 percent of our supply is from the Catskill and Delaware Systems.
We can pump based upon demand from four separate locations. The two sources of New York City supply that we utilized in 2012 include the Catskill and Delaware aqueducts. The Central
Avenue, California Road and Little Catskill pump stations supply the day to day demands to the
system.Maximum Available Pumpage From Our Four Sources:
Central Avenue Pumping Station 27 mgd* Catskill Aqueduct
Little Catskill Pumping Station 4 mgd Catskill Aqueduct
Troublesome Brook Pumping Station 7 mgd Delaware Aqueduct
California Road Pumping Station 43 mgd Delaware Aqueduct*Millions of gallons per day.
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The quantity of water available in 2012 was more than adequate to meet the demands of our customers. In 2012, we purchased 6.99 billion gallons from New York City and provided 5.47 billion gallons to our customers. The average daily demand was 19.1 million gallons a day Unaccounted-for-water, consisting of main breaks, leaks, under-registration of meters, fire use, hydrant flushing, plant use and theft of service was 1.52 billion gallons.
In 2012, our supply was treated with chlorine, fluoride, zinc polyphosphate, and caustic soda. Chlorine is added to protect against microbiological contamination and fluoride is used to prevent tooth decay. Zinc polyphosphate is added to reduce corrosion of metal piping and plumbing. Caustic soda reduces the acidity of the water to make it less corrosive.
We have a plan to notify customers if we have a problem with our water supply or distribution system. This includes delivering notices by hand or calling you. We will also notify the media and post updates on wwwunitedwater.com.
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If you would like to join our Customer Advisory Panel, please visit unitedwater.com or call us at 845-620-6216
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If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available from the Safe Drinking Water Hotline (1.800.426.4791) or at http://www.epa.gov/safewater/lead.
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During 2012, monitoring showed fluoride levels in your water were in the optimal range 15% of the time. None of the monitoring results showed fluoride at levels that approach the 2.2 mg/I MCL for fluoride.
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The following two tables show instances where water samples tested positive. United Water reports they did not flunk any tests this year.
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If you have any questions about this report post them in the comments section and I will contact United Water for answers and post them below your comment (do not email me questions as I am only interested to share the Q&A with other readers.