WEST NYACK, NY (December 1, 2023) — Veolia is reminding customers that now is the perfect time to take steps to prevent their water meter, pipes, plumbing and appliances from freezing this winter.
“The cost to repair broken plumbing is higher than ever,” said Chris Graziano, Veolia’s Vice President and General Manager of New York Operations. “Winters can be hard on household plumbing, so it’s important to take some time to protect water meters and pipes from the freezing weather. Meters and plumbing located on outside walls, in basements, or in crawl spaces are particularly vulnerable to the cold.”
By following a few simple tips, homeowners can avoid costly repairs:
Outside the home
- Disconnect and drain the garden hose connection.
- Close all outside vents, crawl spaces and doors so cold air doesn’t seep inside.
- Fix broken windows and seal cracks in the walls.
Inside the home
- Wrap the meter and water lines subject to freezing in insulation or heat tape, which is available at hardware stores.
- Make sure the shutoff valves on either side of the water meter are working properly. Place a tag on the main shutoff valve. Make sure everyone knows where it is and how to use it during an emergency.
- Check the water meter periodically. Contact Veolia if you notice any damage.
- If you have had problems in the past, you may want to keep a trickle of water running from the highest faucet during frigid weather. You will be billed for the water used, but this may help prevent costly plumbing repairs that result from broken pipes.
If you won’t be home
- If you’re going away for an extended period, keep a minimum amount of heat on in the house. This will help protect the pipes in case the temperature drops.
- If you plan to turn the heat off, drain all the water from the pipes, toilets and water heater, and turn off the power source to the water heater.
If the pipes freeze
- If your pipes freeze, it’s important to clear blockages as soon as possible to minimize damage. It may be best to call a licensed plumber.
- If a water pipe has burst, turn off the water at the main shutoff valve in the house.
- Open a nearby faucet slightly so the pipe can drain as it thaws.
- Do not use electrical appliances in areas of standing water.
- Never use hot water or a blowtorch on a frozen pipe or water meter.