NEW ROCHELLE, NY (July 9, 2025) — The City of New Rochelle launched “Mobile NR,” a new app and web portal designed to connect residents with City Hall services around the clock, officials announced today. Available for free on iOS and Android devices, the platform allows users to report non-emergency issues, access city information, and engage with local government seamlessly.
The Mobile NR app enables residents to upload photos, pinpoint locations on a map, and submit non-emergency service requests or quality-of-life concerns. Submissions are routed directly to the City Manager’s Office and forwarded to the appropriate department, with real-time updates provided as issues are addressed.
“Mobile NR is part of our ongoing commitment to creating and maintaining a responsive, transparent government and improving quality of life throughout our city,” said City Manager Wilfredo Melendez. “We want to make it as easy as possible for residents to alert us to what needs attention in their neighborhoods. This technology will build a stronger, more connected community and offer residents the opportunity to be informed and engaged.”
The app also offers convenient features, including access to the city’s calendar of events, information on city parks, municipal parking details, and options to sign up for city alerts or pay parking tickets online. Residents without smartphones can use the web portal at newrochelleny.gov/mobileNR or contact the City Manager’s Office at (914) 654-2140 during regular business hours, Monday through Friday, 8:30 a.m. to 4:30 p.m.
Officials emphasized that Mobile NR is not for emergencies, which should always be reported by dialing 911.
This article was drafted with the aid of Grok, an AI tool by xAI, under the direction and editing of Robert Cox to ensure accuracy and adherence to journalistic standards.