NEW ROCHELLE, NY — With our aging population and an industry shift to more outpatient care, the need for high quality home health services is acute in Westchester, according to Rita Mabli, president and CEO of United Hebrew of New Rochelle, who announced today the appointment of Frank Conway, a 30-year veteran of the healthcare industry, as the new head of United Hebrew’s Home Health division.
In his new role, Conway will oversee United Hebrew’s Certified Home Health Agency, recently recognized by the Centers for Medicare and Medicaid as the highest-rated home health agency in Westchester and among the top six percent in New York State. He will also manage AZOR Licensed Home Care, which serves elderly clients who need help with care planning, medication management, and support for daily living. Home health care is part of United Hebrew’s comprehensive array of services, which also include skilled nursing, rehabilitation, assisted living, memory care, and independent senior housing.
Prior to joining United Hebrew, Conway ran the two largest healthcare offices of the U.S. Homecare Corporation, in Manhattan and the Bronx, where he opened a social adult day care program, among other achievements. He also served for two years with Visiting Nursing Services of New York, and opened Norell Health Care’s Manhattan office, which became the fastest growing branch of the agency.
“We are especially fortunate to have attracted someone with such a breadth of experience,” said Mabli. “I have tremendous confidence in Frank’s abilities to lead our home health team in providing expert, personalized care to individuals, whether they are caregivers needing support with aging parents, or patients recovering from illness or injury.”
Technology and training
Home health care leads the nation’s fastest-growing industries, (according to the U.S. Bureau of Labor Statistics), and United Hebrew is well positioned to meet the demand for services. Conway says he plans to enhance staff training to address a growing need for specialized services, including Alzheimer’s care at home, and to implement telehealth services that allow care providers to remotely monitor and quickly respond to any changes in patients’ vital signs.
“We’re always looking for ways to improve our services to help people improve their health at home,” says Conway. “Our interdisciplinary teams of physicians, nurses, and home health aides help people remain a viable part of their communities, and are a vital link in United Hebrew’s continuum of care.”
Lifelong passion for healthcare
A native of Queens, NY, Conway says his lifelong interest in healthcare began when he attended William Cullen Bryant High School and sat next to a friend with a visual impairment, whom he helped to read.
“Whatever door it opened for me, whatever light bulb moment it set off, I saw somebody who needed help; I just saw the bigger picture and went with it from there,” says Conway, who went on to take sight conservation classes to help people who were visually impaired. While attending the City University of New York, he worked in recreation for The Lighthouse, an organization that helps people who are blind or have visual impairments. He still serves on their advisory board.
Working with United Hebrew brings him new opportunities, he says.
“For me, it’s exciting,” he says. “I was drawn to United Hebrew because of its reputation for quality care, and because of Rita Mabli’s innovative leadership. With this campus and the variety of services available, I can be more creative in putting together new services to meet community needs. It’s a challenge to keep improving the quality of care, and the awareness of it in the region, and I look forward to it.”