NEW ROCHELLE, NY — As a way of keeping the City School District of New Rochelle facilities in the finest shape they can be for the benefit of students, staff, and community members, the City School District of New Rochelle has introduced a new tracking system for school facilities issues and complaints.
The form is accessible by first visiting this link, www.nred.org/RESCUE, which brings users to the district’s “Health and Safety Presentations and Reports” page. Users should scroll down to the lower right side of the page, looking for the word “ATTENTION.” The “click here” prompt will take users to the Building Health and Safety Notification System page where forms can be downloaded.
“Facilities staff are trying to do their best to keep all of our facilities in good repair, but we simply cannot be in all places at all times,” said Carl Thurnau, director of facilities. “One goal of the complaint-tracking system is to allow any members of the general public who see our facilities while visiting our schools, playgrounds, sporting events, theater productions, and so on, the opportunity to notify the facilities department of an issue that they believe should be corrected. The facilities department can then receive these issues, prioritize them and correct them as quickly as possible.”
The system also features an electronic response, allowing users to feel confident their concerns were received by the district.
In addition, by clicking on the “Condition Report” button, users can learn the status of items currently being addressed at all school buildings.
“This system will allow us to receive and respond to your concern and track its status from initiation through completion,” added Thurnau, in a note posted on the district’s website. “We look forward to working together to keep our facilities in the best shape they can be.”
Anyone with additional questions or comments can also email directly to: email@example.com.