NEW YORK, NY (May 17, 2023) — The MTA is conducting a survey to improve service for its customers. Here’s what you need to know:
- The survey is called the Spring 2023 MTA Customers Count Survey.
- It will take less than 15 minutes to complete.
- You can give your opinion on Subway, Buses, Long Island Rail Road, Metro-North Railroad, or Access-A-Ride Services.
- If you provide your contact information after finishing the survey, you will be entered into a drawing to win one of forty $50 OMNY gift cards.
- You can rate up to two services and will be entered once for every service you rate.
- The survey is available in multiple languages including English, Español, 简体中文, Русский, Kreyòl Ayisyen, বাংলা, 한국어, Português, and Italiano.
- The deadline to complete the survey is May 28th.
If you are unable to take the survey online and would like to take the survey by phone, call the toll-free number below to schedule a time.
844-465-7471