NEW YORK, NY (March 20, 2026) — Letitia James issued a consumer alert reminding residents that a new state law taking effect March 21 requires food stores and retail establishments to accept cash payments for goods and services.
Under the law, it is illegal for businesses to refuse cash or require customers to use credit cards or other cashless payment methods. The statewide requirement mirrors a similar law in New York City that has been in effect since 2020. The Office of the Attorney General is encouraging consumers to file complaints if they believe a store is violating the law.
“New Yorkers have a right to service no matter how they choose to pay,” James said. “Businesses cannot deny New Yorkers access to necessities like food and clothing by refusing to take cash, or charging shoppers more for paying in cash. I will not hesitate to enforce this law to protect consumers across our state.”
The law also prohibits stores from charging higher prices to customers who pay in cash. Violations carry civil penalties of up to $1,000 for a first offense and $1,500 for each subsequent violation.
The law includes several exceptions. Stores are not required to accept bills larger than $20, and they may refuse cash for transactions conducted by telephone, mail, or online unless the transaction occurs at the store. Businesses are also exempt if they provide an on-site device that converts cash into a prepaid card, provided there is no fee and no minimum load requirement above $1.
Consumers who believe a store is violating the law may submit a complaint to the Office of the Attorney General online or by calling 1 (800) 771-7755.
This article was prepared with the assistance of AI tools under the direction and editing of Robert Cox.
Have information about this story? Email robertcox@talkofthesound (preferred) or contact via WhatsApp: +353 089 972 0669.