NEW ROCHELLE, NY (July 23, 2025) — The Social Security office in New Rochelle will reopen at its permanent location, 85 Harrison Street, on Monday, July 21, 2025, following temporary closure for renovations.
The office, which had been operating at 140 Huguenot Street, Suite 206, will close at that location at 2:00 p.m. on Thursday, July 17, and remain closed all day Friday, July 18, before resuming services at the Harrison Street address.
The New Rochelle office will maintain regular hours from 9:00 a.m. to 4:00 p.m., Monday through Friday. Local telephone services will continue to be available at 1-855-210-1026.
For those needing in-person services during the closure, the Social Security office at 297 Knollwood Road, Suite 4A, in White Plains is available.
The Social Security Administration has introduced appointment-based services to improve customer experience and reduce wait times. “Customers can now make appointments for all types of services instead of waiting in line, resulting in a better overall experience,” the agency stated. Appointments can be scheduled by calling the local office or 1-800-772-1213, which offers a call-back feature. Individuals who are deaf or hard of hearing can use the TTY number, 1-800-325-0778.
Walk-in services remain available for those unable or unwilling to schedule appointments, with staff prioritizing vulnerable populations, people with disabilities, and those needing immediate assistance.
Many services are accessible online at www.ssa.gov, including creating a my Social Security account at www.ssa.gov/myaccount. This portal allows users to manage direct deposit, request a replacement SSA-1099, obtain a Benefit Verification Letter, or access a personalized Social Security Statement with earnings history and future benefit estimates. The site also features a retirement calculator and links to additional services.
For those needing a Social Security Number card, the agency advises that the number alone is often sufficient, but replacement or new card requests can be initiated at www.ssa.gov/number-card. Starting the process online can save time, even if an office visit is required.
Benefit applications for retirement, disability, or Medicare can also be submitted online at www.ssa.gov/onlineservices, often without signed forms. The agency will follow up with applicants if additional information is needed. Customers can check application or appeal statuses and explore other online services at www.ssa.gov/myaccount or www.ssa.gov/onlineservices.
This article was drafted with the aid of Grok, an AI tool by xAI, under the direction and editing of Robert Cox to ensure accuracy and adherence to journalistic standards.